Technical IKARUS customer support
Experienced IKARUS system engineers and security analysts for IT, OT and IoT support you in the commissioning, use and maintenance of the cybersecurity solutions we offer.
- 24/7 maintenance: Regular maintenance of hardware and software, including updates and patches, to ensure optimal system performance for the critical infrastructure.
- Error and fault management: Efficient troubleshooting and fault management through classification of errors and defined recovery times.
- Emergency management: 24/7 support to respond quickly to requests and minimize downtime for critical infrastructure.
Support languages German and English