Tenne – Full-service supplier of Mediterranean tiles, designer bathroom furniture and high-quality sanitary products

An IKARUS success story.

For over 40 years, Tenne has pursued a clear goal: to give bathrooms a special status as a living space. With a focus on international design, particularly Mediterranean, the company offers its customers countless opportunities to create a bathroom to suit their individual tastes.

Tenne relies on long-term partnerships with leading manufacturers to meet the highest standards of quality and design. As an established family business, trust and handshake quality play a central role. In addition to first-class advice and uncompromising quality, Tenne also offers fair prices.

For customers who want to realise their dream bathroom from a single source, the company offers a comprehensive all-round service: from personal advice and detailed planning with modern 3D bathroom planning programs to delivery and installation on the agreed date with the help of long-standing partners. To experience the products at first hand, interested parties can visit the showrooms in Graz, Vienna, Vösendorf and Leibnitz and be inspired.

Security of customer data and e-mail security as top priority

In our digitally connected world, the security of customer data is an essential part of Tenne’s philosophy. Ever since the first contact with IKARUS six years ago, the company has taken great care to ensure that all customer data – from simple contact information to complex home design data – is optimally protected. Customers trust that their data will not fall into the ‘wrong’ hands. In addition to securing internal data, protection from external threats such as email is also a critical factor.

In the six-year collaboration, 52 licences for IT security solutions from IKARUS were initially implemented. Installation was quick and smooth.

Harald Pein

Harald Pein, Sales manager at Tenne, looks back with satisfaction: “The whole installation and setup process was simple and straightforward. The IKARUS team worked quickly and competently”.

Continuous optimisation and sensitisation of employees

Continuous improvement of internal processes is an integral part of Tenne’s daily work. In addition to working with an external administrator, the company also uses virtual servers to provide flexible and secure data management. Another focus is on regular staff training. This ensures that the team knows how to deal with suspicious email attachments and potential security risks, for example. The combination of modern technology and trained staff creates a safety net that gives both customers and employees confidence.  And if there is a problem that cannot be solved internally, “the IKARUS support team will be able to solve the problem quickly”, Harald Pein is convinced.

Future-orientated IT security: challenges and strategies

Looking ahead, Tenne is keeping a close eye on how technologies such as OneDrive, cloud solutions and artificial intelligence (AI) will impact IT security. The rapid development of such systems brings both opportunities and risks. Hackers are also taking advantage of the latest technologies, resulting in a constant race between attack and defence strategies.

Christoph Goritschnig

Our goal is to continue to grow together with IKARUS in the area of virus protection”, said Christoph Goritschnig, Marketing manager at Tenne. “We want to develop in such a way that we can meet the digital challenges of the future with as few incidents as possible. Working with an Austrian company was and is particularly important to us.”

Tenne

Customer:
Tenne – Bad & Fliesen

Industry:
Trade

Solution:
IKARUS mail.security

www.tenne.at

Further IKARUS success stories

Volksschule Ried

primary school 2 Ried im Innkreis

Three educational institutions in Ried im Innkreis have one thing in common: they use IKARUS anti.virus as malware protection for their servers and Windows workstations.
EGLO

EGLO

"In the event of an incident, every minute counts. The sooner you can get started with targeted measures, the better," Peter Lechner recalls the situation at the time: "Already on the first day after the attack at night, there was a professionally organised crisis meeting with the experts from IKARUS and Mandiant, and we didn't have to wait two or three days for something to happen."
Logo KSV1870

KSV1870 – Austrias leading Creditor Protection Association

“When making the selection decision, it was particularly important for us to find a partner who is ideally located in geographical proximity, has many years of expert know-how and has a globally active partner in the backend. After extensive evaluation, the decision was finally made in favour of XY”, says Thomas Hämmerle.
A1 Digital

A1 Digital – An IKARUS success story.

"In our search for a suitable partner for the essential topic of cyber security, we quickly came across IKARUS Security Software. The already proven cooperation with A1 turned out to be the ideal basis for the desired security platform," Thomas Snor, Director Security at A1 Digital, describes the first steps.
SeneCura-Logo

SeneCura

"The challenges for the IT infrastructure are complex because round-the-clock operation is necessary in care. Also the requirements for availability are high."
Saubermacher

Saubermacher

The partnerships with Nozomi Networks, the technology leader in IT/OT security, and Trellix (formerly FireEye) in collaboration with Mandiant, the market leader in threat intelligence and incident response, combined with the overall know-how and local support of IKARUS, results in a well-rounded total package.
DerMann

DerMann

"With IKARUS mail.security with ATP, DerMann has a solution that recognizes and blocks spam, malware, dangerous URLs and harmful attachments before they can penetrate the system and cause damage."
KunstUniversitaetLinzLogo

Linz University of the Arts

“What counts for us is reaction speed, little effort on our part and the best possible output. It is not the cheapest bidder that gets a chance with us, but the best bidder: We value the professionalism, availability and problem-free communication with the IKARUS team!”
securepoint

Securepoint

Securepoint is the German market leader in developing professional Unified Threat Management solutions (solutions combining different security tasks on one platform) and the most significant global manufacturer in the cloud sector.
Merkur Versicherung

Merkur Versicherung takes a bold step into the future

„We know each other by now and we appreciate the professional cooperation.“ Robert Picher, Head of IT at Merkur Versicherung
Suzuki Austria

Suzuki Austria

“We are using Mobile Device Management for the first time and quality, reliability and security are particularly important to us," says Gerhard Eber, ICT Manager at SUZUKI AUSTRIA.
Motormobil - Ford4you

Motormobil

“Due to the many systems running in parallel, permanent monitoring of the entire chain is a priority to be able to react quickly if something is not running correctly!” Gerhard Lochner, IT Manager of Motormobil
Wittmann Battenfeld

WITTMANN Group

“IKARUS Security Software reacts extremely quickly to local threats and has thus already saved us from countless attacks – it is a fixed component of our security concept”. Ing. Janusz Russocki, Head of IT at WITTMANN Group
opswat

OPSWAT: Simultaneous Anti-Malware-Engines

“Since the partnership started, we were continually very happy with the IKARUS scan.engine”, Vinh Lam, OPSWAT´s Senior Software Engineer
Landesschulrat NÖ

Lower Austria Regional School Board

Helmut Neumayr, MSc, specialist in the area of information technology for the LSR NÖ, is convinced of the overall solution: “The total costs per school could be reduced despite the higher quality, while at the same time reducing complexity and improving support.“
Steyr Arms Logo

STEYR ARMS

The trigger for the decision to work with IKARUS was an acute incident in which the antivirus solution used at the time did not take effect and did not strike either the gateway or the client. One of the few solutions that was ultimately effective was from IKARUS. The cooperation with IKARUS and the service worked very well.
Egger Glas

Egger Glas Insulating and Safety Glass Production

“Our most important criterion for email traffic was a reliable and proven sandbox solution that checks and filters all emails before they reach our mail server. “ Bernhard Posch, Head of IT at Egger Glas GmbH
Cumulo

Cumulo – nimbusec website security monitor

“With IKARUS we have a clear benefit for nimbusec and we benefit also from the long experience of the Austrian company”, says Dipl.-Ing. Marin Leonhartsberger, CEO of Cumulo GmbH.
Computertechnik Wenger & Partner

Computertechnik Wenger & Partner

"IKARUS Security Software covers all our needs in this area and makes this task extremely easy for us with one contact person for all questions!” Michael Haitzmann, managing director Computertechnik Wenger & Partner OG
Citycom

Citycom

"With IKARUS I know that they tick in the same way, speak the same language and think as we do." Günter Großschädl, Head of IT Operations
Bad Radkersburg

Bad Radkersburg

Andreas Puntigam, IT manager of the municipality of Bad Radkersburg, knows that an operational 24/7 support can only be achieved with reliable partners: "Externally, we rely on one partner for the entire server landscape, for example, as well as for the firewall." The municipality of Bad Radkersburg has been working with the leading Austrian provider IKARUS Security Software on the important issue of IT security since 2010.
A1 Telekom

A1 Telekom

“IKARUS Security Software provides high-quality security solutions which have been customized for our specific needs. The company staff are a group of highly trained and diligent experts which have an excellent communication style. They are punctual, responsive and highly skilled in terms of technical support which makes our day to day operations and interactions with our end customers much easier.” Thomas Schmidt, MBA MSc, A1 Security Services, A1 Telekom Austria AG
Triburg Freight Services

Triburg Freight Services

“We were impressed by the fast reaction times and the communication style with CLOUDMIND and IKARUS”, says Madhu Kurup, IT-Administrator at TFS

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

IKARUS Security Software GmbH Blechturmgasse 11
1050 Vienna

Phone: +43 1 58995-0
Sales Hotline:
+43 1 58995-500
sales@ikarus.at

SUPPORT HOTLINE

Support hotline:
+43 1 58995-400
support@ikarus.at

Support hours:
Mon – Thu: 8am – 5pm
Fri: 8am – 3pm
24/7 support by arrangement

Remote maintenance software:
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