Contact
We are looking forward to hear from you!
IKARUS Security Software
IKARUS Security Software GmbH
Blechturmgasse 11
1050 Vienna
Austria
IKARUS 24/7 Nozomi emergency service: Data sheet
24/7 hotline and email according to order information
How do you reach us?
Office, General enquiries:
Phone: +43 1 58995-0
Email: office@ikarus.at
IKARUS Security Software Sales:
Phone: +43 1 58995-500
Email: sales@ikarus.at
IKARUS Security Software bank accounts:
ATU15191405
BANK: Erste Bank Österreich
IBAN: AT14 2011 1821 2208 2100
BIC: GIBAATWWXXX
UID: ATU15191405
BANK: Unicredit Bank Austria AG
IBAN: AT511100009424299700
BIC: BKAUATWW
IKARUS support hotline and customer service
Experienced IKARUS system engineers and security analysts for IT, OT and IoT support you in the commissioning, use and maintenance of the cybersecurity solutions we offer.
- 24/7 maintenance: Regular maintenance of hardware and software, including updates and patches, to ensure optimal system performance for the critical infrastructure.
- Error and fault management: Efficient troubleshooting and fault management through classification of errors and defined recovery times.
- Emergency management: 24/7 support to respond quickly to requests and minimize downtime for critical infrastructure.
Support languages German and English
Phone: +43 1 58995-400
Email: support@ikarus.atSupport times:
Mo – Thu: 8am – 5pm
Fri: 8am – 3pm
Support for the solutions of our technology partners:
IKARUS 24/7 Nozomi emergency service
IKARUS 24/7 incident.response
IKARUS 24/7 incident.response SLA: service description
24/7 hotline and email as per order information