IT Support Engineer (m/f/x)

Full-time (38,5h) for our office in Vienna

As a leading provider of security software solutions, IKARUS has been a trusted name in the market for decades, earning a loyal and enthusiastic customer base. Our cutting-edge products – along with partner solutions from HarfangLab and Nozomi – ensure the IT security of numerous clients every day. If you have a passion for IT security and enjoy supporting colleagues and customers, you could be the perfect addition to our team!

You support our customers in the use of IKARUS products
You train customers and present the functional scope of the products to them
You work closely with the development team to reproduce customer requests and test new features
You take on internal support requests and support colleagues in their work
You work with ‘real’ malware and are the first point of contact for customers in the event of a malware attack
You are part of a team of specialists and contribute significantly to the success of the company

A dynamic work environment where passionate IT security experts from over 10 nationalities come together
Free coffee and fruit, beer for after work and regular team events
Option of working from home
No All-In-contract
A gross salary starting at € 35.000,-

Please email your application to jobs@ikarus.at or apply via LinkedIn. We look forward to getting in touch with you.

If you would like to get to know your future colleagues, please visit our Insights.